Return Policy

Returns and Exchanges for Your PawMat


Will My PawMat Get Scratched?

Wear and Tear for your PawMat

PawMats are great for adding a pop of color to your shop and better contrast than a dark tabletop to aid in the grooming process. The primary functions of PawMats, however, are to provide comfort and calmness for your furry clients to make the grooming processes safer, as well as protection for your expensive tabletops and tubs.

Due to the comfortable nature of our material as well as the scratchy nature of animal claws and pointiness of grooming shears, etc., scuffs, scratches and blemishes are considered normal wear and tear. This does not affect the quality of the product and still provides dogs a wonderful anti-fatigue surface atop any slippery surface.

While PawMats are not indestructible, they are softer, safer, and more durable than a standard yoga mat. PawMats will not imbed with hair, moisture, or harbor bacteria and are non-toxic, PVC and latex free.

PawMats can be effortlessly cleaned Dawn dish soap and a soft sponge. You may also use bleach wipes and disinfectants with no issues.

What if PawMat Doesn't Make My Tail Wag?

Wear and Tear for your PawMat

All merchandise purchased must be returned in unused condition for a full refund within 30 days. Any merchandise that has been used for longer than 15 days will not be given a refund, only an exchange or credit for a product of equal or lesser value. Any and all merchandise that has been purchased at a show is not eligible for a return or refund. All show pricing is set as a final sale and may not be returned unless deemed a manufacturer defect.